Job Title: Manager – Front Office
Location: Noida
Company: MCube Placements (on behalf of our esteemed client, a prominent real estate developer firm)
Experience: Minimum 5-10 years as manager- Front office,Specifically in commercial properties.
Package: Up to 10 lakhs per annum.
About the Company: Our client is a renowned real estate developer with a 25-year legacy of delivering exceptional commercial and residential projects. Based in Noida, they have established a strong presence across Delhi NCR, known for their commitment to quality, innovation, and customer satisfaction. As they continue to grow, they are seeking a dedicated and dynamic Manager – Front Office to enhance their client service and administrative functions.
Job Summary: We are seeking a polished and dynamic Manager – Front Office with exceptional communication skills. The ideal candidate will have extensive experience in managing front office operations, particularly within the real estate sector. This role requires an individual who can effectively manage front office activities, ensure excellent customer service, and maintain a professional and welcoming environment.
Key Responsibilities:
- Oversee the day-to-day operations of the front office, ensuring a high standard of customer service.
- Greet and assist clients and visitors in a professional and welcoming manner.
- Manage front office staff, including receptionists and administrative assistants, providing training and support as needed.
- Coordinate client appointments, meetings, and property visits.
- Handle inbound and outbound communication, including phone calls, emails, and mail.
- Maintain and update client databases and CRM systems with accurate information.
- Ensure the front office is tidy, presentable, and equipped with necessary supplies and materials.
- Address and resolve client inquiries and complaints promptly and courteously.
- Collaborate with other departments to ensure smooth operation and timely delivery of projects.
- Monitor and evaluate front office performance, implementing improvements as needed.
- Prepare and present regular reports on front office activities and performance to senior management.
Qualifications and Skills:
- Bachelor’s degree in Business Administration, Hospitality Management, or a related field.
- Minimum of 5 years of experience in front office management, with at least 2 years in a managerial role, preferably in the real estate sector.
- Exceptional verbal and written communication skills.
- Strong organizational and time-management abilities.
- Proficiency in MS Office and CRM software.
- Presentable and professional demeanor.
- Ability to work independently and as part of a team.
- Excellent interpersonal skills and ability to build relationships with clients and colleagues.
- Detail-oriented with strong problem-solving skills.
- Willingness to work flexible hours, including weekends if required.
Compensation:
- Competitive salary package up to INR 10,00,000 per annum.
- Performance-based incentives and comprehensive benefits.
How to Apply: Interested candidates are invited to submit their resume and a cover letter detailing their relevant experience and qualifications to jot.mube@gmail.com with the subject line “Manager – Front Office Application.”
MCube Placements
9711057300